AAA United States Pennsylvania Clifton Heights 19018 39.9238312 -75.297485 United States
Dec 1, 2016Full time
Do you have… A commitment to providing exceptional service?Professional expertise and a passion for what you do?A high level of integrity?An ability to work independently and collaboratively as a team member?Creative thinking and problem-solving skills?Dedication to developing your own skills and knowledge? Our most successful associates demonstrate these qualities every day.The primary duties of the CCIT Member Relations Specialist are to: Process payments for all business lines. Reconcile cash, check, and charges, process daily reports and ensure balance at end of day. Prepare daily cash deposit as directed. Assists with the receipt and data entry of tickets and travel product inventory and ordering of same as appropriate.Learn and use established sales and service techniques to improve member/client retention, to meet or exceed quality standard scores, and to meet established productivity goals. Effectively manage branch traffic patterns while greeting members and processing transactions.Counsel potential members on the benefits and services of various membership plans with a concentration on selling Plus, Premier and auto renewal. Conduct Membership Review for existing members, update and upgrade plans as appropriate. Counsel and sell Financial Services products. Minimum Qualifications:• High School Diploma.• Two years of previous sales and /or customer service related experience in a cash handling position.• Basic proficiency with computer software programs and the Internet. Accurate math skills and the ability to handle multiple tasks simultaneously.• Basic knowledge of geography and the ability to read a map.To the qualified candidate, we offer:• A competitive salary of $14.65 to $15.00/hour, depending on experience.• Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings.