Duties and Responsibilities: This position provides general office and financial support to lodging management. Performs various management support functions to include preparing general correspondence and budget submissions. Processes all purchase orders and receiving reports in internet-based purchasing software. Monitors current projects to ensure delivery of items on order. Prepares lodging time records for payroll processing and assists with payroll discrepancies; tracks labor hours to ensure compliance with Air Force Guidance. Approval official for Nonappropriated Fund Government Purchase Card (NAF GPC)/Purchase Card (P-Card) Program. Reviews night audit reports and resolves out-of-balance accounts or reports. Works with Guest Service Representatives to fix posting errors. Works directly with guest or unit in collecting fees; prepares bills. Answers Guest Folio phone inquiries and follow ups. Calls and/or mails correspondence to customers as necessary in order to update accounts. Conducts research to assist NAF Accounting Office (AO) in balancing accounts receivable. Prepares monthly surcharge calculation. Processes daily credit card deposits. Reviews NAF Transformation (NAF-T) reports. Controls petty cash fund. Assists the designated records custodian of lodging files and Automated Data Processing Equipment (ADPE). Serves as back-up administrator for the lodging automated data system. Adds, deletes, or updates user codes as needed. Adds reports or batches as needed. Updates contract-lodging codes. Updates rates. Adds or changes transaction codes as needed. Coordinates room code changes though AFSVA. Able to verify back-ups of database are occurring successfully (both SQL and tape). Assists supervisor in overseeing lodging awards program as directed by management, scheduling team socials and working with section manager for appropriate activities. Commercial hotel liaison. The supervisor provides additional, specific guidance and reference sources on new or difficult assignments. Performs additional duties as assigned.
Qualifications: Knowledge of the property management system sufficient to follow individual funds and specific monies from initiation through expenditure stages to trace discrepancies in the system. Knowledge in the operation of a word processing and accounts receivable program to perform basic functions and print a variety of standardized forms, reports, etc. Requires knowledge of account relationships and relationships with other accounts within the system in order to perform extensive balancing and reconciling of detail and summary accounts. Ability to read, analyze, and interpret technical procedures or governmental regulation. Ability to write reports, business correspondence, and procedure manuals. Must be computer proficient in standard office software. Ability to effectively present information and respond to questions from group and managers, customers, and general public. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to read, speak, and write English. Basic knowledge of AF Inns NAF and appropriated fund (APF) budget required. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).