MARSHALLS Customer Experience Coordinato, Full-Time

  • The TJX Companies, Inc.
  • United States Pennsylvania Levittown 19056 40.17220409999999 -74.8907845 United States
  • Nov 25, 2016

Job Description

Responsible for operational controls at the front-line, service desk, layaway, and jewelry. Ensures front-line Associates provide prompt, courteous, and knowledgeable service to all customers. Resolves customer service issues appropriately and competently. Audits and approves all necessary front-line paperwork. Responsible for training and developing store Associates on customer service standards, register procedures, and proper front-line procedures and controls.Responsibilities Include:? Ability to work a flexible schedule, including nights and weekends? Professional appearance? Solid customer service skills and experience? Excellent verbal and written skills? Ability to make timely decisions under challenging circumstances? Strong organizational skills, attention to detail? Leadership, takes ownership, can direct others? Self-motivated, works quickly and efficiently on multiple tasks? Responsible, dependable, and honest